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	<title>Project Management Best Practices &#187; Kerzner</title>
	<atom:link href="http://blogs.pmbestpractices.com/tag/kerzner/feed/" rel="self" type="application/rss+xml" />
	<link>http://blogs.pmbestpractices.com</link>
	<description>. . . because &#34;project manager&#34; is not just a title -- it&#039;s a profession</description>
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		<title>Project Management Lessons Learned from the Apollo Moon Landing Project</title>
		<link>http://blogs.pmbestpractices.com/2009/11/project-management-lessons-learned-from-the-apollo-moon-landing-project/</link>
		<comments>http://blogs.pmbestpractices.com/2009/11/project-management-lessons-learned-from-the-apollo-moon-landing-project/#comments</comments>
		<pubDate>Mon, 23 Nov 2009 21:57:08 +0000</pubDate>
		<dc:creator>JBucknoff</dc:creator>
				<category><![CDATA[Main Discussion]]></category>
		<category><![CDATA[Apollo Program]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[Kerzner]]></category>
		<category><![CDATA[NASA]]></category>
		<category><![CDATA[Norrie and Walker]]></category>
		<category><![CDATA[Project Management Blog]]></category>
		<category><![CDATA[Quadruple Constraint]]></category>
		<category><![CDATA[Triple Constraint]]></category>
		<category><![CDATA[value]]></category>

		<guid isPermaLink="false">http://blogs.pmbestpractices.com/?p=401</guid>
		<description><![CDATA[
Looking at the Apollo program, we can see a very vivid (and real life) example of how the Triple Constraint works in a large, very expensive, politically charged and highly visible project.
Project: Put a man on the moon
&#8220;First, I believe that this nation should commit itself to achieving the goal, before this decade is out, [...]]]></description>
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<p>Looking at the Apollo program, we can see a very vivid (and real life) example of how the <em>Triple Constraint</em> works in a large, very expensive, politically charged and highly visible project.</p>
<p><strong>Project</strong>: Put a man on the moon</p>
<p>&#8220;First, I believe that this nation should commit itself to achieving the goal, <em>before this decade is out</em>, of <em>landing a man on the Moon and returning him back safely to the earth.&#8221;</em> (President John F. Kennedy, Joint Session of Congress on May 25, 1961)</p>
<p><strong>Scope</strong>: Landing a man on the Moon AND returning him safely to Earth</p>
<p><strong>Time</strong>: Before the decade is out</p>
<p><strong>Cost</strong>: Whatever Congress will approve</p>
<p><img src="http://www.pmbestpractices.com/images/triple%20constraint.jpg" alt="Triple Constraint" /></p>
<p>What are the immutable constraints here?<br />
<span id="more-401"></span><br />
<em>Time</em> is a the most immutable constraint. NASA was determined to meet, the late, President Kennedy&#8217;s goal to send a man to the moon and return him safely to Earth before the end of the decade. This constraint simply cannot be changed. So Dec 31, 1969 would be the drop dead date.</p>
<p>The <em>scope</em> constraint defines the specifications and parameters of the project. In this case, it&#8217;s landing a man on the Moon and returning him safely to Earth. &#8220;<em>We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win, and the others, too</em>.&#8221; (President John F. Kennedy, Speech at Rice University, September 12, 1962)</p>
<p><em>Cost</em> can be modified, if approved by the “sponsor” (Congress). For all intents and purposes, the White House and Congress were prepared to spend as much as necessary to achieve the goal on time. &#8220;<em>To be sure, all this costs us all a good deal of money. . . Space expenditures will soon </em><em>rise . . . from 40 cents per person per week to more than 50 cents a week </em><em>or every man, woman and child in t</em><em>he United States, for we have given this program a high national priority.</em>&#8221; (President John F. Kennedy, Speech at Rice University, September 12, 1962)</p>
<p>Because of the tight schedule, and challenging scope, something may have had to give. While Congress was able to keep throwing money at the project, they could not add any more time to the project nor could they change the scope in any way. (As an analogy, think of creating a baby as a project. Even if unlimited funds for medical bills and care were available, from conception through gestation to birth, neither the time &#8212; 9 months &#8212; nor the scope &#8212; deliver a healthy baby &#8212; could be changed; even if we throw more people on the project. If it takes 1 woman to make baby, could we do in it 1/3 of the time if we use 3 women?!)</p>
<p>When the scope is immutable and you MUST get it done by a certain date &#8212; no exceptions &#8212; and throwing more money at the project will not change the parameters or change the maximum amount of time available for the work, if something to has to give, then that something could very likely be <em>the safety and well-being of the project team</em>.</p>
<p>Does this mean that it’s OK if some astronauts die during the project?</p>
<p>The answer is yes.  In fact, some astronauts did die (Apollo 1).</p>
<p>Time and Scope cannot be changed. Cost can be modified but, while time and scope are the independent and immutable variables, the dependent variable of cost will have no effect (i.e., cannot change) the other two. Therefore, something will have to be sacrificed in order to meet the project deadline within time and scope. The sacrifices that might have had to be made (and, as it turned out, <em>were</em> made) were identified as part of the project assumptions and constraints.</p>
<hr />While the &#8220;triple constraint&#8221; is often viewed as an abstract concept &#8212; something out of project management text book or a PMP exam prep class, in fact, it&#8217;s a real world set of contraints with very practical considerations . . . as the Apollo project so vividly proves.</p>
<hr />Over the past 5 or 6 years, there has been a trend to add an additional constraint to the equation (or, at least, coordinate the original three constraints with it). This constraint is &#8220;strategic alignment.&#8221;</p>
<p><img src="http://www.pmbestpractices.com/images/quadruple%20constraints.jpg" alt="alt text" /> Norrie and Walker maintain that the added strategy constraint is central to the achievement of the other three, traditional, constraints. The project and its deliverables must result in the realization of business <strong> </strong>benefits. These benefits must be aligned with the organization&#8217;s strategic goals.  [<em>Norrie, J. &amp; Walker, D.H.T, Project Management Journal, Vol, 35, No.4, 47-56, 2004</em>]</p>
<p>In 2009, Harold Kerzner distilled the idea of strategic alignment with organizational goals further as: &#8220;<em>Value</em>.&#8221; [<em>Kerzner, H. &amp; Saladis, F., Value-Driven Project Management, 2009. </em>Also see : <em>"PMI North America Global Congress, 2009, "Session Closing Remarks", Orlando, FL. October, 13, 2009.</em>]</p>
<p>The Apollo program (of projects) certainly met the strategic goals of the United States in the 1960s.</p>
<p>As far as value is concerned, in the <a rel="nofollow" href="http://www.quotesandsayings.com/sjfk.htm">Rice University speech</a>, quoted from, above, President Kennedy identified the <span style="color: #000080;">value </span>that the United States (and the World) would receive from the space program in general and the Apollo program in particular.</p>
<p>Perhaps most projects do not have the political power, unlimited funding and strategic importance of the Apollo program. Very few have Apollo&#8217;s stark consequences, let alone the level of acceptability for such consequences. Nevertheless, one of the lessons learned from the project is that even such a unique and extraordinarily large and expensive project such as this one shares the same triple constraints with the, more down-to-Earth, projects that most of us participate in today, 40 years later.</p>
<h5>© 2009, Jerry Bucknoff, MBA, PMP</h5>
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		<title>The P3MO (Part 1) &#8211; Best Practices</title>
		<link>http://blogs.pmbestpractices.com/2009/10/the-p3mo-part-1-best-practices/</link>
		<comments>http://blogs.pmbestpractices.com/2009/10/the-p3mo-part-1-best-practices/#comments</comments>
		<pubDate>Sat, 31 Oct 2009 20:06:45 +0000</pubDate>
		<dc:creator>JBucknoff</dc:creator>
				<category><![CDATA[Main Discussion]]></category>
		<category><![CDATA[best practices]]></category>
		<category><![CDATA[Controlling PMO]]></category>
		<category><![CDATA[directive PMO]]></category>
		<category><![CDATA[EP3MO]]></category>
		<category><![CDATA[Kerzner]]></category>
		<category><![CDATA[P3MO]]></category>
		<category><![CDATA[PMI Global Congress 2009]]></category>
		<category><![CDATA[PMO]]></category>
		<category><![CDATA[PPM]]></category>
		<category><![CDATA[program management]]></category>
		<category><![CDATA[Supporting PMO]]></category>
		<category><![CDATA[value]]></category>
		<category><![CDATA[value of project management]]></category>

		<guid isPermaLink="false">http://blogs.pmbestpractices.com/?p=326</guid>
		<description><![CDATA[My experience at PMI&#8217;s 2009 North America Congress was excellent and, as always, well worth the trip. I met and exchanged ideas with some of the top practitioners, researchers, consultants and authors in the project management industry.
There is no doubt about it. The benefits realized from a sound and well-organized project management methodology based on [...]]]></description>
			<content:encoded><![CDATA[<!-- sphereit start --><p>My experience at PMI&#8217;s 2009 North America Congress was excellent and, as always, well worth the trip. I met and exchanged ideas with some of the top practitioners, researchers, consultants and authors in the project management industry.</p>
<p><img class="alignleft size-thumbnail wp-image-332" title="Management Planning" src="http://blogs.pmbestpractices.com/wp-content/uploads/2009/10/Management-Planning-150x150.jpg" alt="Management Planning" width="150" height="150" />There is no doubt about it. The <strong>benefits</strong> realized from a sound and well-organized project management methodology based on globally recognized project management standards have been well established. These benefits cannot be overstated. Organizations that make full use of the power of a project-focused environment gain a competitive advantage over those organizations that do not leverage this power. They also gain a competitive advantage over those organizations that publish an “official” project management standard but make little or no attempt to implement it or to make it a part of organizational policy. <span style="color: #800000;">*</span><span style="color: #800000;"> </span></p>
<p>One of the hot project management topics at the Congress was the P3MO (project, program, portfolio management office). Another was that of &#8220;value driven project management&#8221;, the topic of Harold Kerzner&#8217;s closing session speech and the topic of his new <a title="Value Driven Project Management" href="http://www.amazon.com/Value-Driven-Project-Management-IIL-Wiley/dp/0470500808/ref=sr_1_2?ie=UTF8&amp;s=books&amp;qid=1257015403&amp;sr=8-2" target="_blank">book</a>, co-authored with Frank P. Saladis.  An integrated project portfolio management environment (i.e., a P3MO) with a focus on driving business value represents the state-of-the-profession thinking right now. I can personally confirm that this approach is beginning to emerge out in the field. At my most recent client, a global life insurance company doing business on three continents, my colleagues and I recommended exactly this approach and delivered guidelines for achieving this. <span style="color: #800000;">*</span><span style="color: #800000;">*</span></p>
<p><span id="more-326"></span><br />
So what, exactly is a &#8220;P3MO.&#8221;  At first, my colleagues and I were hesitant about using this acronym. It sounds too much like &#8220;CP30&#8243; from Star Wars and could be a candidate for a lot of jokes around the water cooler.</p>
<p>As it turns out, just as C3PO represented state-of-the-art &#8220;droid&#8221; technology, the P3MO, very much, represents  state-of-the-art project portfolio management (PPM).</p>
<p><strong>P3MO</strong> is an acronym for “Project, Program, and Portfolio Management Office.” It’s based on the concept of a PMO (project management office), however it is elevated to cover project portfolio management as well as project and program management.</p>
<p style="text-align: left;">PMO’s are designed to support project managers, including, but not limited to:<br />
• Establishing and maintaining project management guidelines, standards, policies and methodologies<br />
• Monitoring compliance with project management standards and policies<br />
• Managing shared resources across projects<br />
• Guiding and coaching project managers and project team members<br />
• Coordinating communications across projects, including communications with stakeholders and with the business</p>
<p>All PMO’s maintain the following objectives:<br />
• Reduce Delivery Time<br />
• Reduce Project Cost<br />
• Reduce Delivery Risk<br />
• Improve System Quality<br />
• Improve Customer Satisfaction<br />
• Manage Customer Expectations<br />
• Define Standards and Methodologies</p>
<p>The P3MO takes the PMO function to the <em>program </em>and <em>portfolio management</em> level. It shares the objectives of a PMO with the following additional objectives:<br />
• Integrating related projects into programs<br />
• Identifying and delivering the stakeholder and business benefits of programs<br />
• Working with executive management to identify and approve programs and align these programs with the goals and objectives of the business<br />
• Integrating approved programs into one or more business project portfolios<br />
• Providing guidance to the Steering Committee (or other governance body) and assisting them with optimizing portfolios to ensure continued alignment of initiatives and other work with business objectives; modifying the program/project “mix” as business objectives change<br />
• Providing guidance, direction, training and coaching to project managers and program managers<br />
• Maintaining communications with executive management</p>
<p>PMO’s can be categorized into three types:<br />
1) <strong><span style="color: #003366;">Supporting </span><span style="color: #003366;">PMO</span></strong>. Focuses on supporting projects through training, mentoring, administration and reporting. This type of PMO acts in a consultative capacity.<br />
2) <span style="color: #003366;"><strong>C</strong><strong>ontrolling PMO.</strong></span> In addition to providing supportive functions, this type of PMO has a stronger influence on project delivery by offering controlling services, including implementation of standards and policy, and ensuring compliance with those standards and policies. They also conduct project reviews, audits, assessments and project governance.<br />
3) <span style="color: #003366;"><span style="color: #003366;"><strong>D</strong><strong>irective P</strong></span><strong>MO</strong>.</span> This type of PMO actually manages projects directly. In a Directive PMO, there is a pool of project managers who report to the PMO Director as their supervisor. This collects all of the project work within an organization to one department.</p>
<hr /><span style="color: #000080;"><em>Coming up</em> . . .</span></p>
<p><a href="http://blogs.pmbestpractices.com/2009/11/the-p3mo-part-2/" target="_self">Part 2</a> -The relationship between the three components of enterprise project portfolio management.</p>
<p>Part 3 &#8211; Realizing value from the P3MO</p>
<p>Part 4 – Implementing P3MO best practices</p>
<p>Part 5 – The three “pillars” of project success</p>
<hr /><em><span style="color: #800000;">* <span style="color: #000000;"><strong> </strong>See: <strong>Thomas, J., &amp; Mullaly,M. (2008)</strong>. <em>Researching the value of project management. </em>Newtown Square, PA: Project Management Institute.</span></span></em></p>
<p><em><span style="color: #800000;">*</span></em><span style="color: #800000;">*</span><em> My thanks to <strong>Mario Arlt</strong>, Vice President of Client Engagements at ESI International and to <strong>Oscar de Lucio</strong> of UMT Consulting for their captivating and enlightening presentations at the 2009 PMI Congress in Orlando.</em></p>
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